Showing posts with label users. Show all posts
Showing posts with label users. Show all posts

Goo sculpture shows how happy or sad Oslo's internet users are

AppId is over the quota
AppId is over the quota
g one-button ordering devices for your smart home 7:40 AM Samsung Gear S smartwatch coming to four American carriers this fall 6:42 AM Indian spacecraft reaches Mars for less than it cost to make 'Gravity' 4:38 AM Emma Watson nude photo threats were apparently a plot to kill 4chan September 23, 2014 9:27 PM The new Karma Go Wi-Fi hotspot promises contract-free LTE 'anywhere in the US' 6:39 PM Valve announces major 'Dota 2' update that includes a change to the map 5:19 PM Liam Neeson has 'Tak3n' things 2 far 4:42 PM Microsoft's Chromecast competitor is Miracast-powered, costs $60 4:09 PM Why I still watch 'Lost' even though I know I should hate it 3:50 PM Here's what it looks like when every iPhone ever takes the same photo 3:32 PM Samsung is ending sales of all its laptops in Europe 2:43 PM Vince Vaughn and Colin Farrell will star in the next season of 'True Detective' 2:34 PM Google's Play Newsstand app comes to iOS as replacement for Currents 2:15 PM PayPal adds limited Bitcoin support 2:06 PM In the new 'Disney Infinity,' Mickey Mouse and Iron Man look great together 1:30 PM Blizzard cancels its 'World of Warcraft' successor 12:49 PM Google's 'Structured Snippets' put useful facts under your search results 12:32 PM How a tiny startup became the leader in the race to power your smart home 12:25 PM FTC shuts down Butterfly Labs, the second-most hated company in Bitcoinland 12:07 PM This video was filmed inside a real, huge, empty city, where only robots will hear you scream 11:51 AM The Ebola epidemic could be over by January — or worse than ever 11:44 AM The Apple Watch is the best Android Wear commercial yet 11:29 AM Verizon's rumored 'Droid Turbo' appears in leaked photos 11:00 AM Manual for iPhone is a new camera app for experts only 10:58 AM 300,000 people descend on New York to fight climate change 10:54 AM iOS 8 review 10:44 AM Goodbye, Motor City: Cadillac is moving its headquarters from Detroit to NYC 10:00 AM Mysterious Selfie.com reveals itself as an app for starting video conversations 9:32 AM The machines are making us stupid 9:18 AM The space elevator hasn't been built, but it's already getting its own documentary 8:58 AM Including female animals in scientific studies really pays off 8:00 AM Vizio takes 4K mainstream with launch of $999.99 P-Series TV 7:00 AM Steam's new Discovery Update makes it easier to find games you actually want 6:02 AM Nearly half of active iPhones and iPads are already running iOS 8 4:59 AM EU antitrust chief reverses decision, says Google must improve offer or face charges 4:17 AM Jimmy Fallon and Justin Timberlake are bigger than bigger on the new iPhones' sizes 3:56 AM Space dust casts shadow on Big Bang breakthrough 2:23 AM Reversible USB can also connect your 4K screens 12:00 AM Microsoft legend Ray Ozzie wants to kill the conference call Next Menu Default-avatar.v9899025 Log in | Sign up Home Longform Video Reviews Tech Science Culture Design Business US & World Forums Search More Sections Back Home Longform All Longform All Verge Features Video All Video 90 Seconds Detours Features On The Verge Reviews Small Empires The Verge Mobile Show The Vergecast Top Shelf Verge Update Reviews All Reviews See All Products Tech All Tech Apple Google Microsoft Mobile Photography Home Apps Science All Science Culture All Culture Entertainment Web Gaming Movie Reviews Design All Design Architecture Typography Concepts Business All Business Policy & Law US & World All US & World Politics National Security Forums All Forums Apple Core Apps & Software Betamaxed Book Club Events Gaming Googleplex Hacks / DIY Linux / Open Source Meta Microsoft Tribe Mobile Off-topic / chit-chat PCs Science Tablet Talk The Firm The Fringe The Lens Transportation Web & Social SBN.Campaigns.renderBelowNavAdMarkupIfApplicable(); Previous Story These Japanese robot cheerleaders could help save lives on the road Next Story Apple's fix for major iOS 8 bug coming in the 'next few days'
Culture Design Web Watch This Goo sculpture shows how happy or sad Oslo's internet users are

'Monolitt' art exhibit renders emotions in paint

By Rich McCormick on September 24, 2014 10:34 pm 0 Don't miss stories follow The Verge Like Follow Subscribe Follow Share on Facebook View the original article here

Apple pulls iOS 8.0.1 after users report major problems with update

AppId is over the quota
AppId is over the quota
g one-button ordering devices for your smart home 7:40 AM Samsung Gear S smartwatch coming to four American carriers this fall 6:42 AM Indian spacecraft reaches Mars for less than it cost to make 'Gravity' 4:38 AM Emma Watson nude photo threats were apparently a plot to kill 4chan September 23, 2014 9:27 PM The new Karma Go Wi-Fi hotspot promises contract-free LTE 'anywhere in the US' 6:39 PM Valve announces major 'Dota 2' update that includes a change to the map 5:19 PM Liam Neeson has 'Tak3n' things 2 far 4:42 PM Microsoft's Chromecast competitor is Miracast-powered, costs $60 4:09 PM Why I still watch 'Lost' even though I know I should hate it 3:50 PM Here's what it looks like when every iPhone ever takes the same photo 3:32 PM Samsung is ending sales of all its laptops in Europe 2:43 PM Vince Vaughn and Colin Farrell will star in the next season of 'True Detective' 2:34 PM Google's Play Newsstand app comes to iOS as replacement for Currents 2:15 PM PayPal adds limited Bitcoin support 2:06 PM In the new 'Disney Infinity,' Mickey Mouse and Iron Man look great together 1:30 PM Blizzard cancels its 'World of Warcraft' successor 12:49 PM Google's 'Structured Snippets' put useful facts under your search results 12:32 PM How a tiny startup became the leader in the race to power your smart home 12:25 PM FTC shuts down Butterfly Labs, the second-most hated company in Bitcoinland 12:07 PM This video was filmed inside a real, huge, empty city, where only robots will hear you scream 11:51 AM The Ebola epidemic could be over by January — or worse than ever 11:44 AM The Apple Watch is the best Android Wear commercial yet 11:29 AM Verizon's rumored 'Droid Turbo' appears in leaked photos 11:00 AM Manual for iPhone is a new camera app for experts only 10:58 AM 300,000 people descend on New York to fight climate change 10:54 AM iOS 8 review 10:44 AM Goodbye, Motor City: Cadillac is moving its headquarters from Detroit to NYC 10:00 AM Mysterious Selfie.com reveals itself as an app for starting video conversations 9:32 AM The machines are making us stupid 9:18 AM The space elevator hasn't been built, but it's already getting its own documentary 8:58 AM Including female animals in scientific studies really pays off 8:00 AM Vizio takes 4K mainstream with launch of $999.99 P-Series TV 7:00 AM Steam's new Discovery Update makes it easier to find games you actually want 6:02 AM Nearly half of active iPhones and iPads are already running iOS 8 4:59 AM EU antitrust chief reverses decision, says Google must improve offer or face charges 4:17 AM Jimmy Fallon and Justin Timberlake are bigger than bigger on the new iPhones' sizes 3:56 AM Space dust casts shadow on Big Bang breakthrough 2:23 AM Reversible USB can also connect your 4K screens 12:00 AM Microsoft legend Ray Ozzie wants to kill the conference call September 22, 2014 11:47 PM 20,000 may be infected by November in Ebola outbreak, World Health Organization says 9:52 PM Google pulls funding from conservative group for 'lying' about climate change 6:48 PM Steven Soderbergh cut the color and soundtrack from 'Raiders of the Lost Ark' to study film technique 6:14 PM Apple CEO Tim Cook says new spaceship campus will be 'greenest building on the planet' 5:16 PM One of music's greatest bands is rising from the dead — again 4:08 PM AT&T bundles internet, HBO, and a year of Amazon Prime for $39 4:05 PM Apple plans to phase out Beats Music brand, report says 2:44 PM Google's self-driving cars and others get permits to drive in California 2:41 PM Stephen King and JJ Abrams team up for a Hulu miniseries about the Kennedy assassination 2:23 PM A fire hydrant for the 21st century: Detours episode 5 debuts Wednesday 2:03 PM Celebrate 20 years of 'Friends' with this Windows 95 'cyber sitcom' starring Rachel and Chandler 1:45 PM Even Apple didn't want my iPhone 6 Plus 1:20 PM Radiohead's Thom Yorke teases his fanbase with photo of mysterious white vinyl record 1:14 PM The American family that built the world's biggest oil empire is going green 12:13 PM Microsoft hopes an incredibly cute cat video will convince you to buy its phone 11:55 AM I tricked my brain into thinking real life was VR 11:51 AM Trent Reznor previews the 'Gone Girl' soundtrack and it's as creepy as you'd expect 11:50 AM Microsoft delays Xbox One China launch to September 29th 11:30 AM Someone used EA's GIF maker to create an insane karaoke video 11:05 AM Watch live: Apple CEO Tim Cook speaks at NYC Climate Week today at 12 PM ET 10:57 AM Sony's PlayStation TV coming to US on October 14th 10:45 AM This Netflix app purposely spoils 30 of the biggest films and TV shows 10:35 AM Samsung's best-looking phone ever is coming to AT&T this Friday 9:32 AM Joseph Gordon-Levitt may star as Edward Snowden in Oliver Stone film 9:30 AM Nokia saw the future, but couldn't build it 8:34 AM Apple sells 10 million iPhones in opening weekend record 5:53 AM Here's how St. Louis police can 'win the media' after another Ferguson 4:04 AM 'South Park' makes offensive strike on the Washington Redskins 2:26 AM Google's Nexus 9 is made by HTC and coming very soon Next Menu Default-avatar.v9899025 Log in | Sign up Home Longform Video Reviews Tech Science Culture Design Business US & World Forums Search More Sections Back Home Longform All Longform All Verge Features Video All Video 90 Seconds Detours Features On The Verge Reviews Small Empires The Verge Mobile Show The Vergecast Top Shelf Verge Update Reviews All Reviews See All Products Tech All Tech Apple Google Microsoft Mobile Photography Home Apps Science All Science Culture All Culture Entertainment Web Gaming Movie Reviews Design All Design Architecture Typography Concepts Business All Business Policy & Law US & World All US & World Politics National Security Forums All Forums Apple Core Apps & Software Betamaxed Book Club Events Gaming Googleplex Hacks / DIY Linux / Open Source Meta Microsoft Tribe Mobile Off-topic / chit-chat PCs Science Tablet Talk The Firm The Fringe The Lens Transportation Web & Social SBN.Campaigns.renderBelowNavAdMarkupIfApplicable(); Previous Story Climate change could temporarily make Alaska the new Florida Next Story Facebook says its internet drones will be the size of 747s and fly for years
Apple Mobile Tech Apple pulls iOS 8.0.1 after users report major problems with update
The new update is reportedly killing cell reception and Touch ID
By Chris Welch on September 24, 2014 01:05 pm @chriswelch 414 Don't miss stories follow The Verge Like Follow Subscribe Follow Share on Facebook View the original article here

Apple pulls iOS 8.0.1 after users report major problems with update

g one-button ordering devices for your smart home 7:40 AM Samsung Gear S smartwatch coming to four American carriers this fall 6:42 AM Indian spacecraft reaches Mars for less than it cost to make 'Gravity' 4:38 AM Emma Watson nude photo threats were apparently a plot to kill 4chan September 23, 2014 9:27 PM The new Karma Go Wi-Fi hotspot promises contract-free LTE 'anywhere in the US' 6:39 PM Valve announces major 'Dota 2' update that includes a change to the map 5:19 PM Liam Neeson has 'Tak3n' things 2 far 4:42 PM Microsoft's Chromecast competitor is Miracast-powered, costs $60 4:09 PM Why I still watch 'Lost' even though I know I should hate it 3:50 PM Here's what it looks like when every iPhone ever takes the same photo 3:32 PM Samsung is ending sales of all its laptops in Europe 2:43 PM Vince Vaughn and Colin Farrell will star in the next season of 'True Detective' 2:34 PM Google's Play Newsstand app comes to iOS as replacement for Currents 2:15 PM PayPal adds limited Bitcoin support 2:06 PM In the new 'Disney Infinity,' Mickey Mouse and Iron Man look great together 1:30 PM Blizzard cancels its 'World of Warcraft' successor 12:49 PM Google's 'Structured Snippets' put useful facts under your search results 12:32 PM How a tiny startup became the leader in the race to power your smart home 12:25 PM FTC shuts down Butterfly Labs, the second-most hated company in Bitcoinland 12:07 PM This video was filmed inside a real, huge, empty city, where only robots will hear you scream 11:51 AM The Ebola epidemic could be over by January — or worse than ever 11:44 AM The Apple Watch is the best Android Wear commercial yet 11:29 AM Verizon's rumored 'Droid Turbo' appears in leaked photos 11:00 AM Manual for iPhone is a new camera app for experts only 10:58 AM 300,000 people descend on New York to fight climate change 10:54 AM iOS 8 review 10:44 AM Goodbye, Motor City: Cadillac is moving its headquarters from Detroit to NYC 10:00 AM Mysterious Selfie.com reveals itself as an app for starting video conversations 9:32 AM The machines are making us stupid 9:18 AM The space elevator hasn't been built, but it's already getting its own documentary 8:58 AM Including female animals in scientific studies really pays off 8:00 AM Vizio takes 4K mainstream with launch of $999.99 P-Series TV 7:00 AM Steam's new Discovery Update makes it easier to find games you actually want 6:02 AM Nearly half of active iPhones and iPads are already running iOS 8 4:59 AM EU antitrust chief reverses decision, says Google must improve offer or face charges 4:17 AM Jimmy Fallon and Justin Timberlake are bigger than bigger on the new iPhones' sizes 3:56 AM Space dust casts shadow on Big Bang breakthrough 2:23 AM Reversible USB can also connect your 4K screens 12:00 AM Microsoft legend Ray Ozzie wants to kill the conference call September 22, 2014 11:47 PM 20,000 may be infected by November in Ebola outbreak, World Health Organization says 9:52 PM Google pulls funding from conservative group for 'lying' about climate change 6:48 PM Steven Soderbergh cut the color and soundtrack from 'Raiders of the Lost Ark' to study film technique 6:14 PM Apple CEO Tim Cook says new spaceship campus will be 'greenest building on the planet' 5:16 PM One of music's greatest bands is rising from the dead — again 4:08 PM AT&T bundles internet, HBO, and a year of Amazon Prime for $39 4:05 PM Apple plans to phase out Beats Music brand, report says 2:44 PM Google's self-driving cars and others get permits to drive in California 2:41 PM Stephen King and JJ Abrams team up for a Hulu miniseries about the Kennedy assassination 2:23 PM A fire hydrant for the 21st century: Detours episode 5 debuts Wednesday 2:03 PM Celebrate 20 years of 'Friends' with this Windows 95 'cyber sitcom' starring Rachel and Chandler 1:45 PM Even Apple didn't want my iPhone 6 Plus 1:20 PM Radiohead's Thom Yorke teases his fanbase with photo of mysterious white vinyl record 1:14 PM The American family that built the world's biggest oil empire is going green 12:13 PM Microsoft hopes an incredibly cute cat video will convince you to buy its phone 11:55 AM I tricked my brain into thinking real life was VR 11:51 AM Trent Reznor previews the 'Gone Girl' soundtrack and it's as creepy as you'd expect 11:50 AM Microsoft delays Xbox One China launch to September 29th 11:30 AM Someone used EA's GIF maker to create an insane karaoke video 11:05 AM Watch live: Apple CEO Tim Cook speaks at NYC Climate Week today at 12 PM ET 10:57 AM Sony's PlayStation TV coming to US on October 14th 10:45 AM This Netflix app purposely spoils 30 of the biggest films and TV shows 10:35 AM Samsung's best-looking phone ever is coming to AT&T this Friday 9:32 AM Joseph Gordon-Levitt may star as Edward Snowden in Oliver Stone film 9:30 AM Nokia saw the future, but couldn't build it 8:34 AM Apple sells 10 million iPhones in opening weekend record 5:53 AM Here's how St. Louis police can 'win the media' after another Ferguson 4:04 AM 'South Park' makes offensive strike on the Washington Redskins 2:26 AM Google's Nexus 9 is made by HTC and coming very soon Next Menu Default-avatar.v9899025 Log in | Sign up Home Longform Video Reviews Tech Science Culture Design Business US & World Forums Search More Sections Back Home Longform All Longform All Verge Features Video All Video 90 Seconds Detours Features On The Verge Reviews Small Empires The Verge Mobile Show The Vergecast Top Shelf Verge Update Reviews All Reviews See All Products Tech All Tech Apple Google Microsoft Mobile Photography Home Apps Science All Science Culture All Culture Entertainment Web Gaming Movie Reviews Design All Design Architecture Typography Concepts Business All Business Policy & Law US & World All US & World Politics National Security Forums All Forums Apple Core Apps & Software Betamaxed Book Club Events Gaming Googleplex Hacks / DIY Linux / Open Source Meta Microsoft Tribe Mobile Off-topic / chit-chat PCs Science Tablet Talk The Firm The Fringe The Lens Transportation Web & Social SBN.Campaigns.renderBelowNavAdMarkupIfApplicable(); Previous Story Climate change could temporarily make Alaska the new Florida Next Story Facebook says its internet drones will be the size of 747s and fly for years

Google moves Mac Chrome users to 64-bit, sans old plugins

Stephen Shankland/CNET

A 64-bit version of Google's Chrome browser has arrived for Mac users -- but it's leaving many plugins behind.

Google released the stable version of 64-bit Chrome for Windows users this week to those who specifically download it, but the company is being more aggressive with Apple's OS X. Although the 64-bit version of Chrome for Mac only just reached beta-testing status, Google plans to make it the default release, according to a blog post Thursday by Chrome team programmer Mark Mentovai.

"Nearly every Mac user has a computer capable of running this 64-bit version, so we're automatically updating all Mac Chrome beta channel users," Mentovai said.

The 64-bit shift modernizes software running on PCs with 64-bit chips released over the last decade, but it doesn't necessarily provide a night-and-day performance increase. The availability of new on-chip memory slots called registers can help 64-bit programs, but the advantages Google highlighted are security, lower memory consumption, and faster launch speed.

"Previously, Chrome was a 32-bit app on Macs," Mentovai said. "While doubling the number of bits won't make things twice as good, it does allow us to make a number of speed and security improvements."

Chrome, though it's become a dominant browser in the six years since its initial public release, still faces major competition from Microsoft's Internet Explorer, Apple's Safari, and Mozilla's Firefox. Google has a lot riding on Chrome: it helps the company drive technology it wants into the Web, it's the foundation for its Chrome OS operating system, and it lets Google keep more search-ad revenue than with searches launched from other browsers' search boxes.

The 64-bit memory advantages come for those who don't have any other 32-bit software running on their Macs; shifting entirely to 64-bit software means that the operating system doesn't have to load 32-bit support software that programs like browsers can draw upon.

The 64-bit Chrome beta arrived more than five years after the initial request for 64-bit Mac support. Apple moved its Safari browser to a 64-bit version almost exactly five years ago, part of a gradual shift of its operating system and its higher-level software such as Final Cut Pro X.

Related stories Google promises speed, security with 64-bit Chrome on Windows How to test out the latest Chrome OS features Outrage grows as Google axes some Chrome extensions

As with the Windows 64-bit transition, Google is leaving behind 32-bit plugins that can extend a browser's abilities. When Google launched Chrome, it adopted the NPAPI standard that Firefox uses for accepting plugins, but it later moved to a new interface of its own making, PPAPI.

Google is phasing out support for all NPAPI plugins later this year, but for now, 64-bit NPAPI plugins will work in the 64-bit Chrome for Mac beta. Examples of 64-bit NPAPI plugins that Google confirmed work with 64-bit Chrome on Windows include Oracle's Java and Microsoft's Silverlight.

"Users shouldn't notice any changes, because most major plugins are available in both 32-bit and 64-bit form, and many major websites have been switching from NPAPI towards more modern HTML5 APIs," referring to the modern-Web programming interfaces, Mentovai said.

The most widely used plugin by far is Adobe Systems' Flash Player, though the company is trying to move beyond it through support of Web standards that duplicate some Flash abilities. Chrome comes with a built-in 64-bit version of Flash Player that uses PPAPI, so that won't stop working with the upcoming plugin change.

Web developers today frown upon plugins in general. They open browsers up to security risks, lead to crashes, and can be hard for people to install and maintain. But there are a lot of plugins -- other examples include Unity's Web Player, LastPass's password manager, Apple's QuickTime, and the Google Earth plugin.

Tags: Internet Chrome Google About the author

Square's Cash app update lets users send money by text

Map of Square Cash payments from a 24 hour period in August 2014. Square

Square has been working on making its money sending Cash app more user friendly. And, along these lines, the card reader company announced an update for the app on Tuesday, which lets users send money by text or email.

Related stories Amazon takes on Square with Local Register card reader Square launches merchant cash advance program Square to let users share feedback with sellers via receipts

Cash is a free app that's centered on letting users make peer-to-peer payments digitally. Tuesday's update not only lets people send cash via text or email -- even when the recipient doesn't have the app -- it also lets users put notes on payments and import their address books.

Cash debuted last November and in less than a year, the company says people have used the app to send and receive "hundreds of millions of dollars." More than 25 percent of all Cash transactions are sent across city and state lines, Square says.

"People use the free Cash app to pay for group vacations, dinner bills and even to send funds for back to school supplies, meal plans and textbooks," Square wrote in a blog post. "Cash also enables anyone to request money, even from up to 25 people at once, streamlining payment collection for sports teams, parties, and events by helping groups easily manage their money.

Tags: Mobile Apps Internet About the author

WhatsApp hits 600 million monthly active users

WhatsApp CEO Jan Koum at AllThingsD's mobile conference in April 2013. Marguerite Reardon/CNET

It appears WhatsApp's popularity hasn't slowed since Facebook announced it was buying the service in February. The messaging app's CEO and founder Jan Koum posted on Twitter Sunday that the service now has 600 million monthly active users.

"Now serving 600,000,000 monthly active users. Yes, active and registered are very different types of numbers..." Koum tweeted.

WhatsApp is the maker of a 5-year-old mobile messaging app for exchanging texts, photos, and videos. The application is in the process of being purchased by Facebook for around $19 billion in cash and various stock options. The proposed deal has been approved by the Federal Trade Commission, but Facebook still needs to get international regulatory approval before it can complete the purchase.

Related stories Who is WhatsApp co-founder and CEO Jan Koum? WhatsApp focuses on costs as it prepares to join Facebook WhatsApp grows to half a billion users

In April, WhatsApp announced it reached the half a billion users milestone and that people share 700 million photos and 100 million videos on the app on a daily basis. At the time of Facebook's buyout announcement, WhatsApp had about 450 million monthly active users.

At $1 a year, WhatsApp is a cheaper alternative to SMS for those users in emerging markets, and appears to be already growing Facebook's total audience beyond the 1.23 billion people using the social network -- though it's unclear just how many people use both apps.

Tags: Mobile Apps Tech Industry Facebook About the author

Coin apologizes to customers, won't charge beta users $30 to upgrade

Coin was forced to delay its connected credit card and has now apologized to customers for a lack of transparency. Nick Statt/CNET

Coin, the makers of an electronic device that stores credit and debit card info, issued an apology to customers on Saturday after mishandling the announcement of a product delay.

"We apologize for our lack of transparency and clarity in our communications to you," wrote Coin CEO Kanishk Parashar in a post on the company's website, accessible only with a password emailed to preorder customers. "You, as our valuable backers, should have been the first to know about all product updates. We honestly thought we could make our timeline. We were overly optimistic."

The San Francisco-based startup came under fire Friday after revealing that, after months of ambiguity, it will delay the launch of its connected credit card device. The company was forced to push its full product launch from summer 2014 to spring of next year to refine its technology and scale its manufacturing.

In place of a full launch, Coin planned to roll out a nationwide beta program in which 10,000 preorder customers could opt-in to use a prototype that worked at only 85 percent of US card terminals. When the finished product begins shipping next spring, Coin said it would charge those customers $30 to upgrade.

Coin has now reversed its stance. The beta program will be free -- meaning preorder customers who opt-in will no longer forfeit the $55 they paid and will still receive the finished Coin product next year. The program will also expand from 10,000 customers to 15,000. Regardless of whether your smartphone is running Apple's iOS or Google's Android operating system, preorder customers can opt-in to Coin's beta program through its app and will be eligible for a device if they fall within the 15,000-person threshold. The order is determined by when you bought your Coin.

Coin customers, some who placed orders as far back as November 2013 when the startup first opened its website for preorders, were displeased not so much with the product delay as with the way Coin handled the situation. The company had, as recently as August 14, sent out an update explaining that a long-awaited shipping announcement would arrive at month's end --yet without an indication that it may miss its shipping target.

When that announcement turned out to be a delay, Coin did not apologize and confused customers with the rules of its beta program. That led many customers to believe they were still on track to receive the product they had paid for. Coin attempted to clear up the news with a post to its website later that day. After 24 hours, the post had amassed more than 6,000 comments, many from angry customers. Some began seeking refunds.

"We promise to do better with our transparency and updates to backers," Parashar concluded in Coin's apology letter. "We promise to keep working hard to deliver you a great product. We value your honest feedback, good or bad; and we are always listening."

Tags: Gadgets Tech Industry Mobile Apps Mobile About the author
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